From 2025-05-24 08:10 to 2025-05-24 08:33, we experienced issues with our query capabilities and users may see their charts/dashboards slow to load or unavailable.
From 2025-05-24 08:34, we mitigated the issue by skipping realtime system, so query was working except missing recent realtime data(~ last 2 hours' data). Data is not missing and recovered once the realtime system is back.
At 08:44, the system was fully recovered. No action is needed from customers at this time.