The rollback has been applied and we are monitoring recovery.
Posted Feb 26, 2026 - 12:56 PST
Identified
We've identified the root cause and rollback has been triggered.
Posted Feb 26, 2026 - 12:55 PST
Update
We are continuing to investigate this issue.
Posted Feb 26, 2026 - 12:48 PST
Investigating
Since 2026-02-26 12:00 PT (20:00 UTC), some Amplitude users may experience a "Something went wrong" error page when loading the Amplitude application. Users with certain permission configurations may be unable to access the platform. Our team is actively investigating the source of the issue and working to deploy a fix. We expect no data loss. No customer action is needed at this time. We will provide the next update by 2026-02-26 1:30 PM PT (21:30 UTC).
Posted Feb 26, 2026 - 12:48 PST
This incident affected: Data (Web Application), Analytics (Web Application), Audiences (Web Application), Experiment (Web Application), and Guides & Surveys, Session Replay, Heatmaps.