All Systems Operational

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Uptime over the past 90 days. View historical uptime.
Analytics Operational
90 days ago
100.0 % uptime
Today
Web Reporting
Operational
90 days ago
100.0 % uptime
Today
Web Application Operational
90 days ago
100.0 % uptime
Today
Data Operational
90 days ago
99.71 % uptime
Today
Web Application Operational
90 days ago
99.48 % uptime
Today
CLI/Codegen Operational
90 days ago
100.0 % uptime
Today
Data Processing Operational
Data Reception Operational
90 days ago
99.95 % uptime
Today
Cohort Export Operational
90 days ago
100.0 % uptime
Today
Event Streaming Operational
90 days ago
99.12 % uptime
Today
Data Export
Operational
Experiment Operational
90 days ago
100.0 % uptime
Today
Evaluation API Operational
90 days ago
100.0 % uptime
Today
Management API Operational
90 days ago
100.0 % uptime
Today
Web Application Operational
90 days ago
100.0 % uptime
Today
Audiences Operational
90 days ago
99.74 % uptime
Today
Profile API Operational
90 days ago
99.48 % uptime
Today
Web Application Operational
90 days ago
100.0 % uptime
Today
Amazon Web Services Operational
Marketing Website Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Data Processing Maintenance Sep 30, 2023 10:00-14:00 PDT
We will be performing maintenance on a component of the data processing infrastructure from 10AM to 2PM PDT (5PM TO 9PM UTC) on Saturday, Sep 30, 2023.
During this time, customers may see data processing delays. Wd do not expect any data loss during this maintenance window. We will post an update when the maintenance is completed.
Posted on Sep 26, 2023 - 14:40 PDT
System Metrics Month Week Day
Data Collection Uptime
Fetching
Web Reporting Uptime
Fetching
Past Incidents
Sep 28, 2023

No incidents reported today.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023
EU customers not able to view contents in dashboards and team spaces
Resolved - From 6:00PM Sept 23rd 2023 PT until 9:30AM Sept 24th 2023 PT, our EU Data Center customers could not view contents within their dashboards and team spaces. All contents were discoverable in the search result but were not viewable individually. We identified the change that caused this regression and deployed a fix at 9:30AM PT. All EU customers's dashboards and team spaces should be back to normal. No data was lost.
Sep 23, 09:57 PDT
Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023
Degradation across most services
Resolved - From 11:25 PM PDT Sept 18, 2023 until 4:45 PM PDT Sept 19, 2023, our customers experienced high latency of up to 12 hours in all our products and services. This issue started by an AWS networking incident that disabled all our services except our data reception and lasted until 11:05 PM on Sept 18th. From that time, we worked on processing our 12 hours of backlog which were fully cleared by 4:35 PM Sept 19th. All our services are working normally and there was no data loss during this incident. Further actions are not required from our customers.
Sep 19, 17:12 PDT
Update - As of now, about 99% of realtime data are showing up in charts and dashboards. Full recovery of data is expected to be before 4:30 PM PDT including data warehouse exports.
Sep 19, 15:23 PDT
Update - As of now, about 85% of realtime data are showing up in charts and dashboards. Full recovery of data is expected to be before 4:30 PM PDT, and data warehouse exports will catch up before 5:30 PM PDT.
Sep 19, 13:26 PDT
Update - As of now, about 70% of realtime data are showing up in charts and dashboards. Full recovery of data is expected to be before 7:30 PM where data warehouse exports will catch up before 8:30 PM.
Sep 19, 12:51 PDT
Update - We are still working on speeding up the rate of recovery. However, our current estimated time will be 18 PDT for all services.
We will update the estimated times every other hour.
Sep 19, 10:02 PDT
Update - The underlying problem has been fixed, and our systems are working through the backlog. Customers should not see any data loss from this issue
- We expect to be fully caught up with ingestion by 16:00 PT
- Export systems will recover shortly after ingestion as the system catches up
- Reporting systems are expected to be fully caught up by 18:00 PT. in the meantime, customers may not see recent data in their charts/dashboards

We will give updates throughout the day as our systems make progress
Sep 19, 08:40 PDT
Update - All our components and services are working as expected. We are keeping this incident open and our on-call team are monitoring the systems to make sure there will be no surprises during the night.
We will resolve this incident after 6-8 hours of normal execution.
Sep 19, 00:11 PDT
Monitoring - As of 11:25 PM PDT Sept 18, 2023, the AWS incident is resolved and we are resuming our components and services. There will be a large latency for the data to get processed and we expect to catch up in the next 10 hours. Most other services are recovered. Please see the updated list of affected services below.
Sep 18, 23:49 PDT
Update - AWS issue is not resolved. We are still monitoring the status and trying to find a workaround using a few AWS services that have recovered.
Sep 18, 23:02 PDT
Update - AWS Services started to recover but not completely. We are still monitoring and waiting for AWS to resolve their outage.
Sep 18, 22:34 PDT
Update - We are still waiting for AWS to resolve their networking issue.
Sep 18, 21:15 PDT
Update - We are still waiting for AWS to resolve their networking issue.
Sep 18, 19:01 PDT
Update - We are still waiting for AWS to resolve their networking issue. We will update here as soon as AWS problem is resolved.
Sep 18, 16:32 PDT
Update - On September 18 at 11:43am PDT, AWS identified a networking issue in their cloud and are working to mitigate the issue.

At this time, we do not see any impact to data reception. However, most other services are affected. We do not expect any data loss. No action is required from our customers at this time.
Sep 18, 12:35 PDT
Update - We are continuing to work on a fix for this issue.
Sep 18, 12:18 PDT
Identified - On September 18 at 11:43am PDT, AWS identified a networking issue in their cloud and are working to mitigate the issue.

At this time, we do not see any impact to data reception. However, most other services are affected. We do not expect any data loss. No action is required from our customers at this time.
Sep 18, 12:15 PDT
Sep 18, 2023
Sep 17, 2023
Customers receiving "Realtime data may be incomplete or missing for this chart."
Resolved - The subcluster has completely recovered and service has been restored. This issue only impacted a portion of customers' ability to query. There was no data loss due to this incident.
Sep 17, 19:41 PDT
Monitoring - A single subcluster was impacted by a service interruption. The issue with the subcluster that was impacted appears to be recovering. The team will continue to monitor until this is resolved.
Sep 17, 19:28 PDT
Identified - The issue has been identified with one of our subclusters and the team has taken steps to fix the issue.
Sep 17, 19:27 PDT
Sep 16, 2023
Critical Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Sep 16, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 09:01 PDT
Scheduled - From 16:00 UTC to 19:00 UTC on Saturday, Sep 16, 2023, we will be performing maintenance on components of the core infrastructure. During this time, customers may see data processing delays. No data will be lost during the maintenance. We will post an update when the maintenance is completed.
Sep 13, 10:24 PDT
Sep 15, 2023
High latency on ingestion endpoints
Resolved - From Sept 15th 2023, 12:01 PM until 3:22 PM PT our ingestion endpoints, /http and /batch, are having high latency with more than usual SSL connection errors. As a result, a portion of incoming data might not be available in the charts or any downstream system. The incident is resolved. Since Amplitude might not have received some data (any data API call that we did not return a HTTP/200 success result), we cannot guarantee that there was no data loss. If there is any drop in your data, please consider resending the events to Amplitude.
Sep 15, 17:05 PDT
Monitoring - As of 15:22 PM PT, we have identified a probable root cause and we have applied a fix. We are now monitoring the system.
Sep 15, 15:47 PDT
Investigating - On Sept 15th 2023, 12:01 PM PT our ingestion endpoints, /http and /batch, are having high latency with more than usual SSL connection errors. As a result, a portion of incoming data might not be available in the charts or any downstream system. We are working on finding the root cause. All customers may have been impacted and as a result, it is recommended to perform a data connection retry. If possible, keep a copy of your data to send it after the incident is resolved.
Sep 15, 14:50 PDT
Dashboards throwing error "something went wrong" when attempting to load
Resolved - The bug has been reverted and dashboard functionality has been addressed.
The scope of the issue impacted all Dashboards with Saved Filters on them.
Sep 15, 13:23 PDT
Identified - The issue has been identified and a rollback is in progress to restore functionality.
Sep 15, 13:16 PDT
Investigating - The eng team has identified the issue and are rolling back to a previous release to restore functionality.
Sep 15, 13:11 PDT
Sep 14, 2023

No incidents reported.

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