All Systems Operational

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Data Collection Operational
90 days ago
100.0 % uptime
Today
Web Reporting ? Operational
90 days ago
99.97 % uptime
Today
Data Processing Operational
Amazon Web Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Data Collection Uptime
Fetching
Web Reporting Uptime
Fetching
Past Incidents
Feb 27, 2021

No incidents reported today.

Feb 26, 2021

No incidents reported.

Feb 25, 2021
Resolved - From 23:53 Feb 24th 2021, all our systems are working as expected. There was no data loss during this incident and there is not further action required from our customers.
Feb 25, 00:21 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 24, 23:07 PST
Identified - Our data processing systems are delayed. This incident started at 05:30 UTC.

Current status:
a) Our ingestion systems are working as expected and no data is lost. Our processing systems are not processing newly ingested data.
b) Most of our customers are impacted.
c) Impacted customers will see delayed metrics for the last 45 minutes.

We are investigating the issue and will post an update in an hour or earlier if we identify the issue.
Feb 24, 22:44 PST
Feb 24, 2021
Resolved - This incident has been resolved.
Feb 24, 17:46 PST
Monitoring - We have implemented a fix and we are monitoring the results.
Feb 24, 15:16 PST
Investigating - Our query systems are currently experiencing intermittent issues. All reporting is impacted by this outage.

The issue started around 1:40 PM PST on Wednesday 2/24.

Our ingestion systems are working as expected and we are not losing any data.

We are investigating the issue and will post an update after 30 minutes or earlier.
Feb 24, 14:42 PST
Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.

Feb 17, 2021

No incidents reported.

Feb 16, 2021
Resolved - This incident has been resolved.
Feb 16, 15:19 PST
Update - On Feb 16, 3:04 PM PST all our systems are caught up and processing the incoming data normally. There was no data loss and no further customer action is necessary.
Feb 16, 15:05 PST
Update - On Feb 16, 3:00 PM PST, the data processing latency is resolved and our systems are working normally. There was no data loss and no further customer action is necessary.
Feb 16, 15:01 PST
Investigating - On Feb 16th, 10:43 AM PST all our customers are experiencing slower data processing than usual. Our web services and data collection endpoints are not affected. We are working on the issue actively and we expect no data loss.
Feb 16, 12:03 PST
Feb 15, 2021

No incidents reported.

Feb 14, 2021
Completed - The scheduled maintenance has been completed.
Feb 14, 21:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 19:00 PST
Scheduled - On Sunday Feb 14, 2021 between 7PM and 9PM PST, we will be performing maintenance in order to ensure the continued quality of our Data Collection and Data Processing services. No data loss is expected to occur, but customers may experience brief delays in data processing during the window.
Feb 12, 17:28 PST
Feb 13, 2021

No incidents reported.