Update - We are continuing to monitor for any further issues.
Jul 23, 00:11 PDT
Update - RudderStack has replayed their data. Customers using RudderStack service should see all their data in their charts.
Jul 22, 23:16 PDT
Update - In addition to mParticle and Segment, we are engaging with Braze and RudderStack to replay their data.
Jul 22, 11:37 PDT
Monitoring - We have replayed Vacuum data. Customers who have used our Vacuum service should see all their data in their charts.
Jul 21, 17:52 PDT
Identified - During the data processing incident on 7/20/2021 12:22 PM PDT, we encountered a data ingestion issue from our /batch API from 7/20/2021 11:45 AM PDT to 7/21/2021 2:20 AM PDT. We are replaying data from our Vacuum system, and from our partners: mParticle, and Segment. Customers who send us data using one of the above methods do not need to take any action. Customers who are using our /batch API directly may send us the data again to fill the data gap.
Jul 21, 10:26 PDT

About This Site

Welcome to Amplitude's status page. To report a problem, please visit this page.

Data Collection Operational
90 days ago
100.0 % uptime
Today
Web Reporting ? Operational
90 days ago
99.95 % uptime
Today
Data Processing Operational
Amazon Web Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Infrastructure Maintenance Jul 31, 10:00-11:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 23, 10:30 PDT
Scheduled - On Saturday July 31, 2021 between 10AM and 11AM PT, we will be performing maintenance in order to ensure the continued quality of our infrastructure. No data loss is expected to occur, but customers should expect certain features to be intermittently unavailable or slower than normal during this time period:
- DSAR API endpoints will be unavailable
- User Deletion/Privacy API requests will be unavailable
- ETL Exports will be delayed during this time but will catch up shortly thereafter
Jul 20, 14:58 PDT
Data Collection Uptime
Fetching
Web Reporting Uptime
Fetching
Past Incidents
Jul 25, 2021

No incidents reported today.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

Unresolved incident: data missing from the /batch endpoint We are replaying events from Vacuum, mParticle, Segment, Braze, and RudderStack.

Jul 22, 2021
Jul 21, 2021
Postmortem - Read details
Jul 22, 23:10 PDT
Resolved - The issue is resolved and all systems are working as expected.
Jul 21, 01:32 PDT
Update - We are continuing to monitor the fix.
Jul 20, 21:59 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 20, 18:06 PDT
Identified - The issue has been identified and a fix is being implemented.
Jul 20, 14:17 PDT
Update - We are continuing to investigate this issue.
Jul 20, 13:52 PDT
Update - We are continuing to investigate this issue.
Jul 20, 13:25 PDT
Update - We are continuing to investigate this issue.
Jul 20, 12:52 PDT
Investigating - Our data processing systems are delayed. This incident started at 18:50 UTC.

Current status:
a) Our ingestion systems are working as expected and no data is lost. Our processing systems are not processing newly ingested data.
b) Impacted customers will see delayed metrics.

We are investigating the issue and will post an update in an hour or earlier if we identify the issue.
Jul 20, 12:22 PDT
Jul 20, 2021
Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

Jul 15, 2021

No incidents reported.

Jul 14, 2021

No incidents reported.

Jul 13, 2021

No incidents reported.

Jul 12, 2021
Resolved - This incident has been resolved.
Jul 12, 21:27 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 12, 21:14 PDT
Identified - Our query systems are periodically partially down.
The issue started around 08:30 PST on 7/12.

a) Our ingestion systems are working as expected and we are not losing any data.
b) Many of our customers are impacted.
c) Impacted customers will experience slow loading times or errors when running reports on Amplitude.

We are investigating the issue and will post an update after 30 minutes or earlier if we identify the issue.
Jul 12, 20:49 PDT
Jul 11, 2021

No incidents reported.