All Systems Operational

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Data Collection Operational
90 days ago
99.97 % uptime
Today
Web Reporting Operational
90 days ago
100.0 % uptime
Today
Data Processing Operational
Amazon Web Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Data Collection Uptime
Fetching
Web Reporting Uptime
Fetching
Past Incidents
May 29, 2020

No incidents reported today.

May 28, 2020
Completed - The scheduled maintenance has been completed.
May 28, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 19:00 PDT
Scheduled - We will be performing maintenance on a component of the data collection system during this time. This will help ensure the availability & durability of the collection system. We do not expect any interruption of data collection availability due to this maintenance. We expect some intermittent delays in data processing during this time.

We will be performing this maintenance from 7pm to 9pm Pacific Time.
May 28, 15:07 PDT
May 27, 2020

No incidents reported.

May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020
Completed - The scheduled maintenance has been completed.
May 22, 20:59 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
May 22, 20:58 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 19:00 PDT
Scheduled - We will be conducting a planned scale-up of our web reporting infrastructure during this window, to better serve increasing demand. No data loss should occur, but it is possible some customers will experience increased web reporting latencies
May 6, 17:46 PDT
May 21, 2020

No incidents reported.

May 20, 2020

No incidents reported.

May 19, 2020
Resolved - All data is caught up and should now be processed in realtime.
May 19, 09:55 PDT
Monitoring - The delay in processing was due to an issue with a dependency of the data processing system. We've identified and fixed the issue, the data processing system is now catching up on the data that is behind.
May 19, 08:41 PDT
Investigating - Our data processing systems are delayed. This incident started at 7am.

Current status:
a) Our ingestion systems are working as expected and we are not losing data. Our processing systems are behind on processing newly ingested data.
b) Approx. 10% of data is impacted
c) Customers will see delayed metrics for the last ~2hours

We are investigating the issue and will post an update after 30 minutes or earlier if we identify the issue.
May 19, 08:39 PDT
May 18, 2020

No incidents reported.

May 17, 2020
Completed - The scheduled maintenance has been completed.
May 17, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 19:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
May 8, 16:28 PDT
Scheduled - On Sunday May 10 between 7 and 9 pm, we will be making some planned improvements to database infrastructure. No data loss is expected to occur, but customers may experience some delays in data processing during the window.
May 8, 16:27 PDT
May 16, 2020

No incidents reported.

May 15, 2020

No incidents reported.