Data Processing Delays

Incident Report for Amplitude

Resolved

Redshift data has caught up for all customers and this incident is resolved. No data was lost.
Posted May 11, 2017 - 10:28 PDT

Update

Except a few high-volume customers, Redshift data has caught up for all our customers. We will continue to monitor this issue.
Posted May 11, 2017 - 07:44 PDT

Monitoring

Our data processing infrastructure has caught up and all data is being processed in real-time. No data was lost.

Redshift data is still delayed by 4 hours.
Posted May 10, 2017 - 23:31 PDT

Update

Redshift data is also delayed as a result of this issue by up to 8 hours.
Posted May 10, 2017 - 17:22 PDT

Identified

Our data processing infrastructure is running behind by up to 1 hour which is causing delayed data in the reporting tools. No data has been lost and we are working on resolving the issue.
Posted May 10, 2017 - 11:47 PDT