The issue has been resolved and all queries are working again. No data was lost during the incident.
Posted Mar 20, 2018 - 17:32 PDT
Monitoring
We have fixed the issue; our systems are in monitoring phase right now.
Posted Mar 20, 2018 - 17:24 PDT
Identified
We've identified an issue that is causing a high percentage of web reporting queries to hang or fail. We are working on resolving this issue ASAP. Apologies for the inconvenience.