The data processing delays on the /batch endpoint have been resolved and systems are operating normally again.
Posted Sep 24, 2019 - 16:09 PDT
Update
We are continuing to monitor for any further issues.
Posted Sep 24, 2019 - 11:01 PDT
Monitoring
We're monitoring the recovery of the data processing systems related to the /batch endpoint. We expect the majority of the system to be caught up in ~6hrs.
Posted Sep 24, 2019 - 10:46 PDT
Identified
Our data processing systems related to the /batch endpoint are delayed. This incident started at approximately 8AM UTC on September 24.
Current status: a) Our ingestion systems are working as expected and we are not losing data. b) Customers using the /batch endpoint are impacted. c) Impacted customers will see delayed metrics for the last 9 hours.
We believe we've identified the problem and are now recovering. We'll continuing investigating before providing another update shortly.