The issue has been resolved and all charts should work as expected.
Details: Our batch processes that generate new user counts for our charts were backlogged because of new workloads that were added. We have scaled up our batch clusters to cope up with the new load and have also added monitoring to identify this issue better in the future.
Posted Jun 06, 2018 - 10:57 PDT
Monitoring
A fix has been implemented and we are monitoring the results. Please refresh your charts if you observe a drop in new user counts.
Posted Jun 06, 2018 - 08:36 PDT
Investigating
Our data processing infrastructure is running behind on processing data for new user counts.