All results should be correct now. Please reach out if you still see incorrect results.
Posted Oct 06, 2023 - 15:30 PDT
We finished invalidated cache on incorrect data. You should be able to see correct results now without any actions.
Posted Oct 06, 2023 - 15:28 PDT
All data has been reprocessed and we expect all charts to be correct now. Please refresh your charts if you still see higher event count.
Posted Oct 06, 2023 - 14:03 PDT
We are reprocessing the data for the impacted customers and expect another 1 hour for most of impacted customers to recover.
Posted Oct 06, 2023 - 13:02 PDT
We introduced a bug in our indexing system at Oct 4, 2023 7:35 PM PST, which caused a corner case to double count events for 270 projects that have some special configs.
We are rolling back our index system and reprocess the data in the last 2 days. We expect the system to be fully recovered in a couple hours, at which point all double-counted events will be corrected.
Posted Oct 06, 2023 - 12:23 PDT
This incident affected: Analytics (Web Reporting).