Query systems are fully functional. Real time data is fully available.
Posted Feb 25, 2022 - 11:27 PST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 25, 2022 - 10:05 PST
Identified
The issue has been identified and a fix has been implemented. Real time lag is improving. Data ingested within the past 2 hrs may not appear in charts and dashboards for all customers.
Posted Feb 25, 2022 - 09:53 PST
Update
We are continuing to investigate the issue. Data ingested within the past 90min may not appear in charts and dashboards for all customers.
Posted Feb 25, 2022 - 09:14 PST
Investigating
Our query systems are currently in a degraded state. Data ingested within the past hour may not appear in charts and dashboards for all customers.
The issue started around 7am PST on Feb 25th.
Our ingestion systems are working as expected and we are not losing any data.
We are investigating the issue and will post an update after 30 minutes or earlier if we identify the issue.
Posted Feb 25, 2022 - 08:12 PST
This incident affected: Analytics (Web Reporting).