From 2025-04-24 10:17 to 2025-04-24 10:28, we experienced issues with our query capabilities and users may see their charts/dashboards slow to load or unavailable.
From 2025-04-24 10:28, we mitigated the issue by skipping realtime system, so query should be good now, except missing recent realtime data(~ last 2 hours' data). Data is not missing, will be recovered once the realtime system is back
Our team is working on a fix and no data is lost during this incident. No action is needed from customers at this time.
We will post updates as we recover the systems.
Posted Apr 24, 2025 - 10:36 PDT
This incident affected: Analytics (Web Reporting).