Amplitude Website Outage

Incident Report for Amplitude

Resolved

This incident has been resolved.
Posted Aug 05, 2022 - 12:26 PDT

Monitoring

All functionality fully recovered. Team is monitoring.
Posted Aug 05, 2022 - 12:12 PDT

Update

We are continuing on working on the fix, we have most of query functionality back with some realtime data (last 1 to 2 days) still delayed. Full recovery estimated in 30 minutes.
Posted Aug 05, 2022 - 11:40 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 05, 2022 - 11:01 PDT

Investigating

Our website is partially down.
The issue started around 10:45 PDT/PST on 08/05.

a) Our ingestion systems are working as expected and we are not losing any data.
b) Most of our customers are impacted.
c) Impacted customers will experience slow loading times or errors when loading Amplitude web-pages.

We identified the issue and applying a fix right now. ETA 30 minutes.
Posted Aug 05, 2022 - 10:53 PDT
This incident affected: Analytics (Web Reporting).